Shipping & Returns
Shipping and Returns are governed by our Shipping Policy which forms part of these terms. Please read our Shipping Policy - it deals with your rights and our obligations in relation to your orders.
Authenticity & Guarantees
Authenticity of our products is covered by our Guarantee of Authenticity which forms part of these terms. Please read the carefully - as it deals with your rights and our obligations in relation to the originality of our products.
All our amulets are guaranteed to be genuine. In the unlikely event that you consider this not to be the case, the amulet may be returned within the specified guarantee period of 6 months from date of purchase.
The amulet will be re-assessed with a competent organisation. If the claim is found to be genuine a full refund will be made. This may take anywhere between 1-2 weeks to complete.
Please note that if the amulet is genuine a charge will be levied for the costs involved for a second appraisal, typically about 75.00 US Dollars
Alternatively we welcome you to take the amulet for appraisal yourself to one of the following major authorities G-Pra, G-Amulet, DD-Pra, U-Amulet or Samalom. We will respect any decision provided that you supply us with the original report and receipts.
IMPORTANT NOTE: We do not accept evidence of authenticity based on the comments of friends, other websites or competition entry disqualification.