Standard Shipping is via International Courier Service
We ship all orders via EMS International Courier in padded envelopes or cardboard boxes depending on the size of the order. All orders are fully insured against loss and damage. A tracking/reference number will be issued with every purchase. Average delivery time is 3-5 days, however acts of god or politcal unrest may cause delays and we cannot be held responsible for such incidences.
Optional Shipping by Registered Airmail
We no longer ship by standard or registered airmail unless by prior agreement.
Courier:
All our mail is fully insured against loss and damage. You will either be re-imbursed the full payment or your purchase will be replaced.
Registered Air Mail / Air Mail:
Items sent by registered airmail or standard airmail are not adequately insured against loss and we cannot accept any responsibility for non delivery.
Unless advised ortherwise we will declare the contents of every package and your parcel may be subject to custom checks. We cannot be held responsible for any import duties, tax or customs seizure.
Returns & Exchange policy
All our amulets are sold on a sale or return basis. If you are not entirely happy with your purchase you may return to us for a full refund less the postage costs and a 20% restocking charge. (Replacements or exchanges are not subject to a re-stocking charge) Goods must be returned within 7 days of receipt.
All our amulets are guaranteed to be genuine. In the unlikely event that this is not the case, the amulet may be returned at any time. Amulet will be re-assessed with a competent organisation. and if the claim is found to be genuine a full refund will be made. This may take anywhere between 1-2 weeks to complete. Please note that if the amulet is genuine a charge will be levied for the costs involved for the appraisal, typically about 50.00 UK Pounds